# 1. Terms of Use
- Service Description: Explanation of the pet product and service delivery services offered by the application.
- User Registration: Terms of registration and account use (for customers and merchants).
- Acceptable Conduct: Prohibition of posting false or offensive information or using the app for illegal purposes.
- Intellectual Property Rights: Users' obligation not to infringe intellectual property rights.
- Account Suspension: The app's right to suspend or cancel the accounts of users who violate the terms.
# 2. Privacy Policy
- Data collection: Explanation of the types of data collected (e.g., name, address, payment details, user location).
- Data use: How data is used to improve the service and provide support.
- Data sharing: Clarification of the parties with whom data may be shared (delivery partners, service providers).
- Information security: Measures taken to protect user data.
- User rights: How to update or delete personal data.
# 3. Refund & Payment Policy
- Accepted payment methods: Such as credit cards, cash on delivery, local e-cards.
- Refund policy: Conditions for refunds or order cancellations.
- Fees and costs: Clarification of any additional fees (delivery, taxes, merchant commissions).
- Violations: User or merchant responsibility for any incorrect or fraudulent payments.
# 4. Merchant Agreement
- Merchant registration: Terms for accepting merchants on the platform.
- Merchant obligations: Commitment to product and service quality, inventory updates, compliance with laws.
- Commissions and fees: Percentage deducted from each sale and any other fees.
- Cancellation policies
